Yes, we have a showroom downstairs at Victor Paris, 178 Dundee Street, Edinburgh, EH11 1DQ. There is free car parking, and we have a ramped access entrance if you head to the bottom of the car park.

You can choose your own design; however, our designers/advisors will provide you with full layouts, ideas, and options for you to consider, but ultimately the choice will be yours.

No problem, with our extensive knowledge in mobility bathrooms, we have seen it all and will come up with a solution that’s right for you.

We offer an extensive list of safety features. Below are some common safety features included in mobility our bathrooms:

• Slip-resistant flooring: To prevent slips and falls, particularly when wet.
• Grab rails and handrails: Strategically positioned around the bathroom, such as near the toilet, shower, and bath, to aid users in steadying themselves.
• Shower seats: Wall-mounted or free-standing seats in the shower area to facilitate bathing while seated.
• Walk-in showers or wet rooms: These remove the need to step over a high threshold, minimising the risk of falls.
• Walk-in baths: Designed to make it simpler to enter and exit the bath.
• Comfort height and wall-hung toilets: Raised toilets tailored to you that are easier to use than standard ones, making sitting down and standing up more straightforward.
• Lever taps: To make operation easier for those with limited hand mobility.
• Thermostatic mixers: To prevent scalding
• Adequate lighting: To enhance visibility and lessen the risk of accidents.

These features are intended to make the bathroom safer and more functional for our clients, particularly those with mobility challenges, ensuring they can use the bathroom independently and securely.

Absolutely! This is something we do as standard with all our installations. We want you to be fully informed with layouts and the reasons behind them throughout the process.

We provide you with a dedicated team who will install your job from start to finish. You will have a designated installation manager who will be in contact throughout the project. This includes:

• Plumbing
• Joinery
• Tiling (if applicable)
• Specialised flooring
• Electrics
• Plastering (if applicable)
• Decorating (if applicable)
• Rubbish removal 

Typically all our bathrooms are completed within 1 week. Depending on the size of the job it can range from 3 days* to 7 days. We will agree the exact timescales with you prior to any work starting.

*Three days being a bath out and a walk-in shower in.

Certainly, we can either replace your existing bath with a new mobility shower area or, if you prefer, renovate the entire bathroom. The choice is entirely yours, ensuring you have full control over the process.

We always aim to keep the disruption to a minimum. Floor surfaces will be protected at all times, rubbish removals will be scheduled prior to works starting and we will be very courteous and respectful. Unfortunately we can’t avoid dust but will do all we can though to keep it to a minimum. We pride ourselves on service.

If you have a second WC in the house then great but if not don’t worry! We will fit a temporary WC each evening and can also provide you with a mobile commode. We will discuss this with you during the free consultation process.

Unexpected issues can arise from time to time however due to our extensive site survey process prior to installation we would aim to highlight any problems prior to start dates.

Yes! You will have a designated installation manager in charge of the entire process, and you will receive their mobile number to call at any time during the installation.

This will be discussed prior to the installation. If you decide to go away during the installation period, as some of our customers choose to do, we will discuss access and security to ensure we’re all on the same page.

The only thing we would ask you to do is remove any toiletries you wish to keep prior to installation. If there are any fixtures you wish to keep from the existing bathroom, just let us know in advance, and we will carefully remove them and set them aside for you.

Yes, we offer a very comprehensive service that we pride ourselves on. We will supply and install everything you need for your new mobility bathroom. Alternatively, if there are specific items you wish to provide, we can install those for you as well.

Yes, everything we supply and install comes with an automatic guarantee. In addition, there are specific items that also carry extended manufacturers’ guarantees.

Yes, we will provide this in writing, which can be found in our terms and conditions on the reverse of your order form. We really pride ourselves on our aftercare and customer service.

Of course, we understand how important it is for you to feel assured and comfortable with your choice. If you wish to speak with one of our previous customers who has experienced our service, we would be happy to arrange that for you. Ensuring your confidence and comfort before we begin any installation work is our top priority.

Yes, we provide a clear, fixed price that we’ll confirm in writing before starting any work, ensuring you have complete understanding on the cost.

Payment can be made via bank transfer or cheque. Unfortunately, we do not offer any finance options at the moment.